Shipping Policy
At Hashir Fragrances, we are committed to delivering your orders safely and on time. Please read our shipping policy carefully before placing an order.
Order Processing
All orders are processed within 1–2 business days after order confirmation. Orders placed on weekends or public holidays will be processed on the next business day. Once your order has been shipped, you will receive a confirmation message along with your tracking information.
Delivery Time
Estimated delivery times within Pakistan are 3–4 business days for major cities and 3–7 business days for other areas.
Please note that delivery times are estimates and may vary due to weather conditions, public holidays, or courier-related delays.
Shipping Charges
Shipping charges, if applicable, will be displayed during checkout before you complete your purchase.
Delivery Attempts
Our courier partner will make delivery attempts according to their standard delivery policy. If delivery is unsuccessful due to customer unavailability or an incorrect address, additional delivery charges may apply for re-delivery.
Incorrect Shipping Information
Customers are responsible for providing accurate shipping details. Hashir Fragrances is not responsible for delays or failed deliveries caused by incorrect or incomplete shipping information.
Delayed Deliveries
While we strive to deliver every order on time, unexpected circumstances such as severe weather, public holidays, strikes, or courier service disruptions may cause delays. We appreciate your patience in such situations.
Damaged or Missing Items
If your order arrives damaged or if any item is missing, please contact us within 48 hours of receiving your package. We may request photos of the package and products to help resolve the issue as quickly as possible.
International Shipping
Currently, Hashir Fragrances ships only within Pakistan. International shipping is not available at this time.
Contact Us
If you have any questions regarding shipping or your order, please contact our customer support team at hashirfragrances@gmail.com. We are always happy to assist you.